At The Agents Labs SL. (“Chatbotfor”, “we”, “our”, or “us”), established at Carretera del Coll d’Ordino, 130, Ad300 Ordino, Principality of Andorra, we are committed to maintaining the confidentiality and security of any personal information related to our users. Your privacy is one of our top priorities.
This Privacy Policy explains who we are and how we collect, use, and disclose information about you that constitutes “Personal Data” under applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”). It also explains how you can exercise your privacy rights. If you have any questions or concerns about our use of your Personal Data, please contact us using the details provided in Section 13 below.
Chatbotfor develops and provides an online software-as-a-service platform (the “Platform”) that enables users to create large language model (LLM) applications and AI assistants leveraging internal company knowledge for improved productivity and efficient information retrieval.
This Privacy Policy applies to you when you access or use the Platform, which includes our online software-as-a-service solution, related APIs, and associated applications. It also applies if you participate in our user research activities or otherwise interact or communicate with us.
This Privacy Policy applies where Chatbotfor acts as a Data Controller under the GDPR, meaning we determine how and why Personal Data is processed for our own purposes.
This Privacy Policy does not apply to Personal Data we process on behalf of our Customers as a Data Processor under the GDPR. In such cases, we act solely upon our Customers’ instructions. If your Personal Data has been submitted to the Platform by your organization or employer (our Customer), please contact them directly regarding their privacy practices.
Where Chatbotfor acts as a Data Controller, if you have questions about this Privacy Policy or our data protection practices, you can contact us as outlined in Section 13 below.
We collect and process various categories of Personal Data, which may include:
| Category | Source | Purpose |
|---|---|---|
| Identification & Contact Data (e.g., name, email, phone number) | Provided by you when ordering or using the Platform, or interacting with us; from third parties and publicly available sources | Providing the Platform; Marketing Communications; Lead qualification; Organizing and managing access to events |
| Professional or Employment-Related Data (e.g., job title, industry) | Provided by you when using the Platform or interacting with us; from third parties and publicly available sources | Marketing Communications; Lead qualification; Events management |
| Other Personal Data You Choose to Provide (e.g., information in requests or feedback) | Provided by you directly | Responding to requests; communicating on contract-related matters; Marketing Communications |
| Unique Identifiers (e.g., IP address, cookie IDs, device IDs) | Collected via cookies when you use our Platform | Internal Development (as defined below) |
| Device & Technical Data (e.g., browser type, operating system, language settings, session logs) | Collected via cookies when you use our Platform | Internal Development |
| Digital Behavioral Data (e.g., page interactions, browsing history, referring pages) | Collected via cookies when you use our Platform | Internal Development |
| Agreement & Transaction Data (e.g., contracts, orders, invoices) | Provided by you when ordering and using our Platform | Managing payments, contracts, transactions |
| Payment Data (e.g., card data, corporate bank account info) | Provided by you when ordering our Platform | Managing payments, contracts, transactions |
Marketing Communications means contacting you about the Platform, events, or promotions related to Chatbotfor.
Internal Development means improving and developing our Platform, including testing, research, analytics, machine learning, and understanding how our Customers engage with the Platform. For Internal Development, we use anonymized or aggregated data whenever possible.
We may also collect Personal Data about you from publicly available sources.